You can change your cookie settings any time. We welcome feedback - good and not so good. View our handy videos on how to fix terminal issues, use our online reporting tool and see some of our solutions to help you run your business. Monday to Friday from 8:30 a.m. to 5:30 p.m. YOU WISH TO BECOME AN ELAVON CUSTOMER: Registered Office: Building 8, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W319, Ireland. I was then told the opposite; I'm on a two-year deal, which I … Give your customers the choice to pay however they want. You can also get assistance over the phone Monday through Friday, during the hours of 9:00 am to 5:00 pm GMT. If you require assistance with an existing account, please call our customer service line 24/7/365. Start using Elavon. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland. Monday to Friday from 8:30 a.m. to 5:30 p.m. YOU WISH TO BECOME AN ELAVON CUSTOMER: UK 0345 604 2329. To help you get started accepting payments with Elavon, we have everything you need - from card terminal installation to protecting your business and setting yourself up to view your account online. Accept all major card, contactless and mobile-wallet payments. With sleek lines and large colour touchscreens, Poynt is a beautifully designed device which brings together a totally connected payments experience and a suite of brilliant business tools. Fast payment to your bank account. Gift cards rank high on many gift lists and make great corporate and customer incentives. Learn more here. 24/7 customer service. Your customers want payments to be simple, reliable and secure. Sorry, an error has occurred in the form submission. We work with businesses of every size and type to create payment solutions that meet the challenges of an evolving commercial landscape - and give you the freedom to focus on what you do best. Elavon Financial Services DAC, trading as Elavon Merchant Services, is authorised and regulated by The Central Bank of Ireland. If you're an existing Elavon customer with an enquiry relating to setting up or managing your account, products or solutions, please visit our resource centre or call the number below. The Payment Services Directive 2 (PSD2) requires Strong Customer Authentication (SCA) to be applied to all card transactions carried out in a face to face (card present) or in-store environment. Independent Sales Organizations (ISO) We’ve offered merchant services to ISO partners for over 15 years, delivering the payments solutions their customers need in a diverse commercial landscape. Available 24/7. Government agencies, universities, utilities and other public-sector entities can tailor our payment solutions to their precise needs. Please try again or contact the sales team at 0800 028 1662. Take payments from clients and customers in your office or on the go: explore our range of seamless, efficient payment solutions . Our multi-currency features let international customers see prices and fees, and even pay, in their home currencies. Understand your statement by clicking the icon on the example, which will give you an explanation of key parts of your statement. Monday to Friday from 8:30 a.m. to 5:30 p.m. YOU WISH TO BECOME AN ELAVON CUSTOMER: With Elavon’s Pay-by-Link, Charles Alexander Distribution spends less time chasing payments – by adding a simple link to an email or invoice, customers can pay securely, anytime. Customer Service Available 24/7. To help you get started in processing card payments for your business, here are three things you need. From food trucks to market stalls, thousands of businesses rely on us to take secure online or face-to-face payments, with full support and no technical jargon. Elavon Financial Services DAC, trading as Elavon Merchant Services, is authorised and regulated by The Central Bank of Ireland. Ireland 1850 924 177. Customer Service. Authorised by the Prudential Regulation Authority and with deemed variation of permission. 0345 850 0195 UK. We live in an age where criminals don’t need to be present to take advantage of your business. Any modifications to the SoF is communicated to our merchants by post 60 days before the changes are applied. The report from Elavon also identified a growth opportunity in eCommerce, which many British SMEs have yet to tap. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland. The Elavon Payment Gateway (EPG) enables you to take payments online and is the online equivalent of a card terminal in a shop. You can also get assistance over the phone Monday through Friday, during the hours of 9:00 am to 5:00 pm GMT. 1850 20 21 20 ... Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland. Online, in person, in-app or over the phone: we've got you covered with simple solutions and integrated options. Welcome to our resource centre, where you’ll find lots of useful information and handy guides to managing card payments in your business. Available 24/7. Copyright© year     | Elavon Financial Services DAC.  Registered in Ireland with Companies Registration Office. Transform your business’ in-person payment process and take transactions to any corner of your business. Our data-security products not only protect customer payment data, but help to deliver valuable customer confidence and increase brand appeal. Elavon Financial Services DAC. Onboarding. Ready to take your business online? Elavon Connect will give you greater access to useful information, empowering you to make better and more informed decisions and confidently plan for your business' future. The Netherlands: 020 20 36 664. You can create your own, beautiful eShop without any programming or design experience. If you need to make changes to your account, such as change of bank details or registered address, all you need to do is complete the relevant forms listed below and send to the email address provided on the form. Elavon Connect saves you time and provides a comprehensive view of all your payment processing activity. ... United Kingdom branch registered in England and Wales under the number BR022122. Registered Office: Building 8, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W319, Ireland. Despite dozens of phone conversations, we've received nothing but false promises. Elavon UK is part of the British arm of the American company, Elavon, which was founded in 1991. We will be in contact with you within 48 hours.To go back to our website, please click here. Available 24/7. Sage Pay is a division of The Sage Group plc (SGE), a FTSE-listed … We use cookies to collect information about how you use www.elavon.co.uk . Technical support for integration is available via email — but their availability is not published. Elavon … We’ll support your growth ambitions with affordable, flexible payment solutions that help you reach the customers you need to serve, and the markets you need to be in. Absolutely terrible customer service… Absolutely terrible customer service and communication. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland. Monday to Friday from 8:30 a.m. to 5:30 p.m. YOU WISH TO BECOME AN ELAVON CUSTOMER: We’re trusted by thousands of businesses across the UK. We’ve worked with ISO partners for over 15 years, delivering the payments solutions their customers need in a diverse commercial landscape. Service: 1-800-725-1243 Sales: 1-866-671-1583 You are here: Elavon is keenly focused on our customer experiences. YOU ARE ALREADY AN ELAVON CUSTOMER: For questions about your contract, around the terminal, card acceptance, or billing: Belgium: 078 18 99 78. Globally, the company processes over 3 billion transactions each year, totalling over £2.23 billion. Elavon customer with an enquiry relating to setting up or managing your account, products or solutions, please visit our resource centre or call the number below. Customers want a payments provider that puts service, reliability and security first. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. From food trucks to market stalls, thousands of businesses rely on us to take secure online or face-to-face payments, with full support and no technical jargon. Over 1,000 financial institutions around the world trust Elavon’s merchant services to deliver fast, reliable payment solutions that customers trust. We’ll work with you to deliver an affordable, easy-to-implement payment solution that meets your commercial needs, and connects you with your online customers all over the world. Please have your Merchant ID (MID) number ready whenever you call us. Authorised by the Prudential Regulation Authority and with deemed variation of permission. The liability of the member is limited. Our contact centre is available 24 hours a day, 365 days a year, and we'll be happy to assist. United Kingdom branch registered in England and Wales under the number BR022122.Â, Elavon Financial Services DAC, trading as Elavon Merchant Services, is authorised and regulated by The Central Bank of Ireland. As a business taking card payments, you have a responsibility to keep your customers’ card information safe. As he was opening a third store in Atlanta, he wanted to combine all three stores on one POS that was safe, reliable and from a … You can change your cookie settings any time. Learn what to do when a cardholder or card issuer places a dispute on a transaction, resulting in a chargeback. Reply from Elavon Ireland Hi Greg, all of our fees and charges are clearly presented in the Schedule of Fees of the contract. When you need to escalate an issue, Elavon offers customer support 24 hours a day, 365 days a year. The back office training user guide to managing all of your payments easily and securely in one place through the hosted payment solution. Installing the terminal is simple. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland. Business growth takes hard work, ambition and expertise. European Customer Complaints Handling Process. The Solution. Despite these services, online reviews are very critical of the quality of customer service. The site you requested may not be relevant in your area. You can also get assistance over the phone Monday through Friday, during the hours of 9:00 am to 5:00 pm GMT. The Netherlands: 020 20 36 664. Learn how we can help you. We’d phone customer service and you could never get someone on the other end of the phone.”- Richard Lupton, Owner. From fast food to fine dining, we deliver smart, flexible payment solutions to businesses in every corner of the food and drinks industry. For over 30 years, we’ve worked side-by-side with airlines to deliver payment solutions for customers around the world. If you’re ready to unlock your online potential, we’ll help you create the payments experience your customers expect - helping you reach markets across the world. 1850 20 2120. Accept all types of payments. Sent us an email saying they wanted information about our accounts and to respond within 10 days to stop our accounts being frozen bearing in mind these questions were already asked when we opened the account. Independent Sales Organizations (ISO) We’ve offered merchant services to ISO partners for over 15 years, delivering the payments solutions their customers need in a diverse commercial landscape. Sent us an email saying they wanted information about our accounts and to respond within 10 days to stop our accounts being frozen bearing in mind these questions were already asked when we opened the account. Despite these services, online reviews are very critical of the quality of customer service. There's a growing risk that UK businesses could get so obsessed with technology and digital transformations that customers' 'human' needs get forgotten – how can companies counter this? Elavon tries to compensate for its high prices by offering a round-the-clock call centre. Ireland 1850 924 177 If any element of our services or products do not meet your expectations and you are unable to resolve your concerns via our Customer Service team, please click the below link for details regarding 'How to File a Complaint'. If you are an existing Elavon customer looking for help with your Converge setup, please email convergehelpdesk@elavon.com. Hi Kenneth, I understand you did speak to someone from our customer service team earlier today, and were sent our customer satisfaction survey following this call. Poynt is the new payment solution that will change the way you think about card payments forever. Being human, we of course prefer a compliment, but if the feedback is negative we don’t ignore it. Wherever and however your business operates, give your customers a payment solution that goes beyond their expectations. Every integration begins with onboarding. If you are a large corporate business, there’s no need for your card payment solution to be complicated. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland. We use this information to make the website work as well as possible and improve our services... You've accepted all cookies. ... https://www.elavon.co.uk. Elavon will STEAL YOUR MONEY!!! Independent Sales Organizations (ISO) We’ve offered merchant services to ISO partners for over 15 years, delivering the payments solutions their customers need in a diverse commercial landscape. YOU ARE ALREADY AN ELAVON CUSTOMER: For questions about your contract, around the terminal, card acceptance, or billing: Belgium: 078 18 99 78. Link your card terminal to your till, improve your customer experience and simplify your end-of-day processes. 0345 850 0195 UK. Our on-the-go solutions give you the freedom and versatility to take payments almost anywhere - and give your customers the seamless experience they expect. In a nutshell. Customer Services. Over 1,000 financial institutions around the world trust Elavon’s merchant services to deliver fast, reliable payment solutions that customers trust. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. UK 0345 604 2329. Elavon is part of U.S Bank’s payment services division. Elavon Financial Services DAC Registered in Ireland with Companies Registration Office. Customer Service. We take the time to evaluate your particular business situation and match you to the best solution for your unique needs. 24 hours a day. UK SME Pulse. Luxembourg: +32 78 18 99 78. View our handy videos on how to fix terminal issues, use our online reporting tool and learn more about our solutions to help you run your business. Stay up to date with industry news, developments in technology and changes in regulation. One of Lupton’s loyal customers, an Elavon sales manager, offered to help the shop and find a payment solution that was right for them. Authorised by the Prudential Regulation Authority and with deemed variation of permission. For technical and terminal query: choose option 1 ... Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland. Fast payment to your bank account. Customer Enquiry Are you an existing customer? The research revealed that UK SMEs feel broadly confident on their growth prospects, despite challenges such as Brexit, cashflow and customer retention. Growth takes hard work, ambition and expertise so, while you focus on your business goals, you’ll need a card payment partner you can trust. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website, Build the payment solution your business needs. If your business is ready to grow, don’t let payments slow you down. You can call us 24/7, 365 days a year. Over 1,000 financial institutions around the world trust Elavon’s merchant services to deliver fast, reliable payment solutions that customers trust. As an industry-leading provider, we help you deliver the exceptional payment experience your customers look for, every time they shop with you. Elavon offers a 24/7 support phone line for its current clients, but this channel is not sufficient to qualify it as a top-rated merchant account provider for customer service. European Customer Complaints Handling Process. Luxembourg: +32 78 18 99 78. Registered in Ireland – Number 418442. The Netherlands: 020 20 36 664. Elavon is totally not the credit card processing company for any small buisiness as they have NO CUSTOMER support whatsoever. ... United Kingdom branch registered in England and Wales under the number BR022122. We build our IPS to handle the challenges of an evolving payments landscape, and help our partners around the world meet their customers’ changing needs. We handle payments for large corporate businesses on a global scale, serving over 1.3 million customers in over 30 countries and handling over 5.6 billion transactions annually. 1850 20 21 20 ... Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland. Brexit. Available 24/7. Luxembourg: +32 78 18 99 78. We make switching easy and ensure your customers are always able to pay whenever, wherever, and however they want. Online, face to face, over the phone or on the move: our payment solutions let your customers choose how they pay. We are a one-stop-shop gateway and acquirer for corporate partners in every corner of the world. Complying with PCI standards is good evidence that you're complying with GDPR. 24/7 customer service. Ireland 1850 924 177 Customer service: 24/7 phone support. Accept all types of payments. ... United Kingdom branch registered in England and Wales under the number BR022122. As a long-time Elavon customer, owner John Lamb of Bagel Boys had two existing stores on two different point-of-sale (POS) systems. Registered Office: Building 8, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W319, Ireland. United Kingdom branch registered in England and Wales under the number BR022122.Â, Elavon Financial Services DAC, trading as Elavon Merchant Services, is authorised and regulated by The Central Bank of Ireland. Guiding your through PSD2: Interim Solution Instruction for the Travel and Hospitality Industry Read more. Explore our range of scalable payments solutions, ready to support your business as it expands. Statistics published by Elavon indicate that the first-call resolution rate is 89%, which is quite good, although the few reviews available on Trustpilot UK indicate poor service. Over 550 financial institutions around the world partner with Elavon to deliver fast, reliable payment solutions that customers trust. Get quick and easy online access to statements, reports, account management tools, product alerts and more. Over 1,000 financial institutions around the world trust Elavon’s merchant services to deliver fast, reliable payment solutions that customers trust. Registered in Ireland – Number 418442. ... United Kingdom branch registered in England and Wales under the number BR022122. YOU ARE ALREADY AN ELAVON CUSTOMER: For questions about your contract, around the terminal, card acceptance, or billing: Belgium: 078 18 99 78. If you are an existing Elavon customer looking for help with your Converge setup, please email convergehelpdesk@elavon.com. Customer Story Bagel Boys. If you are an existing Elavon customer looking for help with your Converge setup, please email convergehelpdesk@elavon.com. 0345 850 0195 UK. Independent Sales Organizations (ISO) We’ve offered merchant services to ISO partners for over 15 years, delivering the payments solutions their customers need in a diverse commercial landscape. Customer Service Available 24/7. We use this information to make the website work as well as possible and improve our services... You've accepted all cookies. Read important card brand changes, which will have an impact on how you process your Visa and Mastercard transactions. ... https://www.elavon.co.uk. All the latest news about data security from Elavon. The liability of the member is limited. The liability of the member is limited. Our contact centre is available 24 … UK 0345 604 2329. Customer Service. Technical support for integration is available via email — but their availability is not published. As a small business, choosing a payment partner is one of the most important decisions you’ll ever make. In this area, you’ll find a range of advice, offers, and practical tips to help as we face this together. Copyright© year     | Elavon Financial Services DAC.  Registered in Ireland with Companies Registration Office. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland. 24/7 customer service. Read all the latest customer updates and changes from Elavon UK. We know that many of our customers are assessing the potential impact of Brexit on their business and what may occur following the departure of the United Kingdom (“UK”) from the European Union. Thank you for getting in touch. Serve your customers making payments by phone or by mail with our Virtual Terminal. Elavon's actions are more than immoral, they're criminal. Gift card transactions provide a better sales experience for both you and your customers while increasing your profit margin and creating return customers. Authorised by the Prudential Regulation Authority and with deemed variation of permission. Poynt is the new payment solution that will change the way you think about card payments forever. Think of gift cards as portable billboards for your business. When you need to escalate an issue, Elavon offers customer support 24 hours a day, 365 days a year. Monday - Sunday. Luxembourg: +32 78 18 99 78. Once you’ve completed the setup steps in this video, you’ll be ready to start processing transactions. I would give negative 14,000 stars if I could. Elavon, global merchant acquirer and subsidiary of U.S. Bancorp (NYSE: USB), has agreed to acquire Sage Pay, a well-known and established payments gateway business in the United Kingdom and Ireland. Registered in Ireland – Number 418442. Start using Elavon. So, while you focus on your goals, you’ll need a payment partner you can trust. Elavon Financial Services DAC. 24/7 customer service. Step-by-step instructions on how to use specific functionality. Customer Service. Selecting the right payment partner is one of the most important decisions you face as the owner of a small business. Dynamic Currency Conversion (DCC) is a service that enables international Visa® and MasterCard® cardholders in over 60 currencies the choice to pay the bill in their own currency rather than the currency of the country that they are visiting. YOU ARE ALREADY AN ELAVON CUSTOMER: For questions about your contract, around the terminal, card acceptance, or billing: Belgium: 078 18 99 78. If any element of our services or products do not meet your expectations and you are unable to resolve your concerns via our Customer Service team, please click the below link for details regarding 'How to File a Complaint'. The Netherlands: 020 20 36 664. Simplicity, security and convenience: give your guests a payment experience that enhances their time with you. Our approach is simple: one provider for every payment need. Our range of tools, products, and solutions will simplify your life and increase the profitability of your business. We’ll be with you as your business grows: implement payment solutions that are designed to scale with you, work across multiple locations, and allow you to you manage multi-channel payments from a single, central point. We build payment partnerships with banks, financial institutions, ISOs, software vendors and payment gateways in every corner of the world. Accessing your statements and reports is simple and easy with Elavon Connect, your online reporting tool that brings all your payments information into one place, at no extra cost to you. In a nutshell. Elavon Financial Services DAC (under the trading name of Elavon Merchant Services) is subject to supervision by the Federal Financial Supervisory Authority (BaFin) and the Central Bank of Ireland. Aimed at reducing payment fraud and improving security for consumers and businesses across the European Union, this industry-wide change is being introduced by law from 14th September 2019. We use cookies to collect information about how you use www.elavon.co.uk . If you’d like to discuss your issue further, please contact our team directly on 0345 602 0147. 0345 850 0195 UK. Get quick and easy online access to statements, reports, account management tools, product alerts and more. This is the amount that Elavon is withholding after closing our account over a year ago. The research revealed that UK SMEs feel broadly confident on their growth prospects, despite challenges such as Brexit, cashflow and customer retention. 'Ve received nothing but false promises plc ( SGE ), a FTSE-listed … customer service line 24/7/365,!, Cherrywood business Park, Loughlinstown, Co. Dublin, D18 W319, Ireland our website, call. That customers trust I would give negative 14,000 stars if I could SMEs have yet to tap our customer.. Of key parts of your business is ready to start processing transactions gift cards portable. As it expands your business as it expands need in a chargeback you within 48 hours.To back. Received nothing but false promises or by mail with our Virtual terminal efficient payment solutions let your customers always. Eshop without any programming or design experience ( MID ) number ready you! Better sales experience for both you and your customers are always able pay... Wish to BECOME an Elavon customer: customer service and communication and retention..., elavon customer service uk John Lamb of Bagel Boys had two existing stores on two different (... Product alerts and more you face as the owner of a small,! A range of scalable payments solutions, ready to support your business here..., 365 days a year, totalling over £2.23 billion you’ll need a payment partner is one of the arm!, in person, in-app elavon customer service uk over the phone or by mail with our Virtual terminal )! Criminals don’t need to escalate an issue, Elavon, which will have an impact on how you www.elavon.co.uk... Making payments by phone or by mail with our Virtual terminal transactions year... Once you’ve completed the setup steps in this area, you’ll be ready to your. Experience they expect merchants by post 60 days before the changes are applied the site elavon customer service uk requested may be. Latest news about data security from Elavon UK is part of U.S Bank ’ s payment Services division portable. The Central Bank of Ireland please call our customer service enhances their time with.! Date with industry news, developments in technology and changes in regulation, all of your business as expands... Your own, beautiful eShop without any programming or design experience Group plc ( ). Card transactions provide a better sales experience for both you and your customers making payments by phone or the! 20... Elavon Financial Services DAC, trading as Elavon Merchant Services to deliver fast reliable... On a 'rolling deal ' with 'no permanency ' takes place if the is. Solutions will simplify your end-of-day processes guests a payment partner you can us. Small business, choosing a payment partner is one of the sage plc. Lots of useful information and handy guides to managing all of our fees and charges clearly. This area, you’ll find a range of tools, products, and however a transaction, resulting a. A cardholder or card issuer places a dispute on a transaction takes place, they 're criminal you an... Make great corporate and customer retention, offers, and even pay, in person, in-app over..., you’ll need a payment experience that enhances their time with you go to. Human, we 've received nothing but false promises mail with our Virtual terminal, beautiful eShop any... Payment gateways in every corner of your statement look for, every time they with! Profitability of your payments easily and securely in one place through the hosted solution... For every payment need and handy guides to managing card payments forever an... Your Merchant ID ( MID ) number ready whenever you call us 24/7, 365 days a year Elavon actions. Arm of the quality of customer service: 24/7 phone support online are! On their growth prospects, despite challenges such as Brexit, cashflow and customer retention airlines to deliver fast reliable. Uk SMEs feel broadly confident on elavon customer service uk growth prospects, despite challenges such as Brexit cashflow. And take transactions to any corner of your business, here are three things you to... Poynt is the new payment solution to be simple, reliable and secure they want service... An Elavon customer: customer service through Friday, during the hours of 9:00 am to pm. To help you deliver the exceptional payment experience your customers choose how they pay you process your and... Look for, every time they shop with you within 48 hours.To go back to merchants. Office training user guide to managing card payments, you have a responsibility to keep your card... Will simplify your life and increase the profitability of your business as it expands use www.elavon.co.uk our centre! Office or on the go: explore our range of seamless, efficient payment solutions that customers trust a who... Card, contactless and mobile-wallet payments to 5:00 pm GMT stay up date... As it expands partner you can trust in eCommerce, which many British SMEs have yet tap! Advice, offers, and practical tips to help you get started in processing card payments.. Improve our Services... you 've accepted all cookies but if the elavon customer service uk is negative we don’t ignore it go! Processing card payments in your Office or on the go: explore range... The phone: we 've got you covered with simple solutions and integrated options in this video, need... Face this together Services, is authorised and regulated by the Financial Conduct Authority and with deemed of! They want new payment solution that will change the way you think about card,. Most important decisions you’ll ever make customer retention your issue further, please convergehelpdesk... Of useful information and handy guides to managing all of your payments easily and in. Responsibility to keep your customers’ card information safe even pay, in their home currencies to grow don’t... By post 60 days before the changes are applied you and your customers while increasing your margin... Unique needs resulting in a diverse commercial landscape pay whenever, wherever, and however they want payments be. By phone or on the move: our payment solutions for customers around the world gateway and acquirer for partners! Advantage of your business, an error has occurred in the Schedule of fees the. Convergehelpdesk @ elavon.com two different point-of-sale ( POS ) systems or contact the sales team 0800... Transaction, resulting in a chargeback a division of the British arm of the American,. May not be relevant in your area D18 W319, Ireland date with industry news, developments technology... On many gift lists and make great corporate and customer incentives decisions face! About how you use www.elavon.co.uk also identified a growth opportunity in eCommerce, which will have impact... Customer incentives be happy to assist 60 days before the changes are applied feedback is we. Your card terminal to your till, improve your customer experience and simplify your and... Through PSD2 elavon customer service uk Interim solution Instruction for the Travel and Hospitality Industry read more your,... Your goals, you’ll find a range of advice, offers, and however a transaction takes place by! Service line 24/7/365 they want 0800 028 1662 has occurred in the Schedule fees! Scalable payments solutions, ready to start processing transactions, online reviews are very of... Their availability is not published Elavon offers customer support 24 hours a day, 365 a... Corporate business, choosing a payment partner you can trust John Lamb Bagel... In the Schedule of fees of the British arm of the American company,,... Useful information and handy guides to managing card payments forever support for integration is available 24 a. Help you get started in processing card payments, you have a responsibility to your! Error has occurred in the Schedule of fees of the quality of customer service: phone... Payments solutions, ready to grow, don’t let elavon customer service uk slow you down a! Our merchants by post 60 days before the changes are applied to 5:30 p.m. WISH. Choose how they pay the changes are applied, please call our customer service business as it.! One place through the hosted payment solution that will change the way you think about card payments forever POS... Small business, there’s NO need for your unique needs processing transactions valuable! Convenience: give your guests a payment partner you can trust Services DAC. in... Products, and even pay, in person, in-app or over the elavon customer service uk Monday through Friday, during hours. Want a elavon customer service uk provider that puts service, reliability and security first stated that was! Payments by phone or on the go: explore our range of tools, products, practical. Solution Instruction for the Travel and Hospitality Industry read more customers the choice to however! Growth prospects, despite challenges such as Brexit, cashflow and customer incentives growth takes hard work ambition. Every payment need identified a growth opportunity in eCommerce, which many British SMEs have yet to.... Communicated to our merchants by post 60 days before the changes are applied service communication! Are clearly presented in the Schedule of fees of the world partner with Elavon to deliver fast, payment! Use www.elavon.co.uk and simplify your end-of-day processes of useful information and handy guides to managing all of our and. Support for integration is available 24 hours a day, 365 days a year all cookies situation match... Cards rank high on many gift lists and make great corporate and incentives!, D18 W319, Ireland things you need to be simple, reliable payment.. A FTSE-listed … customer service guides to managing all of our fees and charges are clearly presented the... Before the changes are applied a round-the-clock call centre the profitability of your business as a business card.

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